iPhone eSIM Setup Guide
Thank you for choosing eSIMgo! In this guide, you'll learn how to properly set up your eSIM and use the key features of this service.
First, for every device you must verify that the device is compatible with eSIM technology. Not all devices support eSIMs, so it's important to check this first.
To check compatibility, visit our Compatibility page.
General Steps
We recommend installing the eSIM the day before your departure. Upon arrival at your destination, select our eSIM for 'mobile data' in your phone settings.
Use QR code installation when scanning from another device. Otherwise, follow the manual installation instructions.
Choose your device
iPhone eSIM Setup Guide
Follow these steps to install and activate your eSIM on your iPhone.
What you need
- An eSIM-compatible iPhone (XS or newer)
- Stable WiFi connection
- Your QR code (email or dashboard)
QR Code Installation
Open the email with the QR code on another device (computer, tablet) and scan it with your iPhone.
Open Settings
Go to Settings > Cellular and tap "Add eSIM" or "Add Cellular Plan".
Use QR Code
Select the "Use QR Code" option.
Scan QR Code
Scan the QR code from your email or enter the details manually if you can't scan.
Activate eSIM
Your iPhone will detect the new plan. Tap "Continue" and wait for the plan to install (may take 1-2 minutes).
Name your eSIM
Give your new eSIM a name, e.g. "eSIMgo Travel", so you can easily identify it.
Set default line
Select "Primary" as your default line to continue receiving calls and texts on your regular number.
iMessage & FaceTime
Select "Primary" for iMessage and FaceTime to keep these services on your main number.
Set mobile data
Go to Settings > Cellular > Cellular Data and select your new eSIMgo eSIM. Disable "Allow Cellular Data Switching".
Enable data roaming
At your destination: Go to Settings > Cellular > your eSIMgo eSIM and enable "Data Roaming".
Manual Installation
If you can't scan the QR code (e.g. because you don't have a second screen):
- Go to Settings > Cellular > Add eSIM > Use QR Code
- Tap "Enter Details Manually"
- Enter the SM-DP+ address and activation code from your email
- Tap "Next" and follow the instructions
Important Notes
- ⚠️Never delete the eSIM from your device – it cannot be used again
- ⚠️Only enable data roaming when you arrive at your destination
- ⚠️Make sure you have a stable WiFi connection during installation