eSIMgo
Installation Guide

How to install your eSIM

Your eSIM will be set up in just a few minutes. Choose your device and follow the step-by-step guide.

Thank you for choosing eSIMgo! In this guide, you'll learn how to properly set up your eSIM and use the key features of this service.

First, for every device you must verify that the device is compatible with eSIM technology. Not all devices support eSIMs, so it's important to check this first.

To check compatibility, visit our Compatibility page.

Before you start

  • Your device must be eSIM-compatible and SIM-lock free
  • You need a stable WiFi connection during installation
  • Have your confirmation email with the QR code ready
  • We recommend installing the eSIM the day before your trip

Choose your device

General Steps

How to install your eSIM – whether iPhone or Android.

We recommend installing the eSIM the day before your departure. Upon arrival at your destination, select our eSIM for 'mobile data' in your phone settings.

Use QR code installation when scanning from another device. Otherwise, follow the manual installation instructions.

How it works

1

Buy eSIM

Choose your destination and buy your eSIM from our shop.

2

Scan QR code

Scan the QR code from your email or from your dashboard under "My eSIMs".

3

Activate eSIM

Follow the instructions on your device. Only enable data roaming when you arrive at your destination.

You're connected!

Enjoy mobile internet at your travel destination.

What is an eSIM?

An eSIM (embedded SIM) is the digital version of a traditional SIM card. It's built into your device and can be configured via a QR code or activation code – no physical SIM card needed.

The big advantage: You can store multiple eSIM profiles on your device and easily switch between them. This is especially handy for travelers who need mobile internet in different countries without paying expensive roaming fees.

eSIMgo offers eSIM data packages for over 190 countries worldwide. After purchase, you'll immediately receive a QR code that you can scan with your smartphone. Installation takes just a few minutes.

Frequently Asked Questions about eSIM Installation

Can I install the eSIM before my trip?

Yes! We actually recommend installing the eSIM one day before departure. Only enable data roaming when you arrive at your destination so your data package doesn't start prematurely.

What if I can't scan the QR code?

No problem! You can also install the eSIM manually by entering the SM-DP+ address and activation code from your email into your device settings.

Can I use the eSIM on multiple devices?

No, each eSIM can only be installed on one device. The QR code or activation code works only once. Never delete the eSIM from your device, as it cannot be reinstalled.

Do I need WiFi for installation?

Yes, you need a stable internet connection to install the eSIM. It's best to use your home or hotel WiFi.

Is my device eSIM compatible?

Most newer smartphones support eSIM. For iPhones from XS (2018) onwards, and many Android devices like Samsung Galaxy S20+, Google Pixel 3a+, and Huawei P40+. Check the full list on our compatibility page.